Payment
Payment Methods
We are committed to providing a seamless and secure shopping experience. The following are the payment methods we currently accept:
Visa and Mastercard
At checkout, you will be prompted to enter your card details, including card number, expiry date, and CVV code.
All card transactions are securely processed through an encrypted payment gateway to ensure the protection of your financial information.
Currency and Exchange Rates
If you purchase from outside the country, your bank or card issuer may charge currency exchange rates and additional fees. Please check with your bank for relevant fees.
Shipping and Transaction Fees
Free standard shipping is available on all items.
Order Processing
After payment is completed, you will receive an order confirmation via email. This email will contain your order details, payment summary, and tracking information (if applicable).
Please ensure that your billing address matches the address associated with your card to avoid payment delays or issues.
Security and Privacy
Your payment details are processed through a secure payment gateway, using SSL encryption to protect your data. We do not store your credit card information on our servers.
Refunds and Returns
If you need to return or exchange an item within our 30-day return period, you will typically receive a refund within 10 business days of the package arriving at our warehouse, after your item has been inspected by the store. The refund will be returned to your original payment method.
Customs and Taxes
Customs and taxes will be calculated based on the ordered goods, country of origin, shipping destination, and purchase amount. If not already included in the product price, they will be displayed separately at checkout. Some countries require customs and taxes to be paid upon receipt, and these are the responsibility of the customer.
Contact Us
If you encounter any problems at checkout or have questions about payment, please contact our customer service team at arin@clashii.com. We are happy to assist you and ensure a smooth transaction.
